Dear valued customers,
At our online health professional services platform, we understand that sometimes circumstances arise that may require a refund for services rendered. As such, we have developed a comprehensive refund policy to ensure that our customers are treated fairly and respectfully in such situations.
Our refund policy stipulates that refunds may be issued in cases where a customer is dissatisfied with the service provided, or if there has been an error in billing. Refunds will be processed promptly upon request, and customers can expect to receive their refund within a reasonable timeframe.
It is important to note that refunds will only be issued for services that have not been fully utilized. If a customer has already received a consultation or treatment session, a refund will not be granted for that particular service.
To request a refund, customers can simply contact our customer service team and provide details of the situation. Our team will review the request and determine if a refund is warranted based on our refund policy guidelines.
We strive to provide the best possible service to our customers, and our refund policy is just one of the ways we demonstrate our commitment to customer satisfaction. We value all feedback from our customers and will use it to continually improve our services and policies.
Thank you for choosing our online health professional services platform, and we look forward to serving you.
Sincerely,
Paramjit Singh
Managing director
Doctor for me
